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Ethical policyWe are committed to providing support and development that is trustworthy, reliable and puts our customer needs first. * Guidance and support provided should be independent and reliable. * Sharing of good practice, knowledge and resources should be promoted. * Language used should always be straightforward and understandable. * It should always be clear where guidance given is from official sources and where it is personal opinion. * Emphasis should be on the positive and successful side of training and development. * Respect should be shown for the differences between individuals and organisations. * Inclusion of links to external organisations may be subject to editorial review. * Community forums will be monitored to ensure information is reliable and to reduce the risk of plagiarism (copying). * Names of individual training providers and assessment centres and their staff should not be used on community forums unless referring to good practice. * Information from external websites or other resources will not be published on our web site without permission. |